• Computer Purchases
• Policies
• FAQ's
• Help Request
• PC Health Checks
• Staff

Frequently Asked Questions

When it comes to computers, most everyone needs a little help now and then! The Computer Services department has compiled this list of the questions they hear most often to help you over those rough spots. If you have a question you'd like to see added to this list, email it to the Director of Computer Services.

Computer and Personal Security

1. What is identity theft/fraud?
2. How do I change my network password?
3. What is adware, spyware and malware, and how can I find out if it is installed on my computer (and remove it!)?
4. How do I apply Windows updates (patches) to my computer?
5. How do I configure my computer to automatically apply Windows updates (patches)?
6. How do I configure my Internet Explorer (IE) security settings to minimize my risk of infection when I surf the web?

 

Ozarks Email

1. New Student Email Accounts
2. How can I archive items from my email?
3. Can I check my email while I am off Campus?

 

Network Help

1. What does it mean to "map" a network drive? How do I do that?
2. How do I connect to a network printer?

 

Computer Troubleshooting

1. What do I do if my computer locks up?

 

PC Health Check

1. What is a PC Health Check and why do I have to let Computer Services check my PC?
   

Miscellaneous

1. I would like to buy a computer to use on the campus network. What should I get?